Dear Customer Service,
I'm not usually the type to write angry letters about orders, but I couldn't let this go. As a professional photographer, I make my living behind the lens. It's how I put food on the table for my family … my very, very hungry family. When I have to buy new equipment, I always do my homework and look for the best bargains online.
That's how I ended up on your site. I needed to replace my Canon 24-105mm L-Series lens after a Pin-The-Tail-On-The-Donkey accident at my last gig. These babies ain't exactly cheap, so I nearly flipped my lid when I saw your price. Figuring this was one of those "flash sales" the kids are always talking about, I immediately placed my order before you ran out or raised the price.
Well, the package arrived right on the day of a shoot. I was running late because I had to make my kids their second breakfast and didn't have time to open it up and give it a test drive. I got there on time, but when I opened the box, I was horrified to find out that my lens was actually a coffee mug! Fortunately, I'm a quick thinker and convinced the event coordinator to let me do an Instagram live feed, so I only had to use my iPhone's camera. If I hadn't improvised, the debacle could have ruined my reputation.
Obviously, I should have read the product description more closely before I placed my order … and should have guessed by the weight of the package that something was fishy. Nevertheless, I still think you bait-and-switched me. It ain't right, and I'm never shopping your site again.
P.S.: Love the mug!
Looks similar to the Original Canon 24-105mm f/4 L IS Lens
Comes with a cap to keep your drink from sloshing while you travel
Safe to use for drinking
Telephone No: 630-317-7865
Deal #: 2928